West Midlands-based businesses in the Jaguar Land Rover supply chain are being asked for their feedback as the automotive giant’s recovery from September’s cyberattack.
Three chamber of commerce – Coventry and Warwickshire, Black Country and Greater Birmingham – is running a survey to find out how these companies are managing in the aftermath.
Cyberattack led to a month-long shutdowbn at JLR
The attack led to the company halting operations for around a month and, while a phased return began earlier in October, it is still not working to full capacity.
The three chambers conducted a survey at the height of the crisis to find out how suppliers were faring and are following that up now to gauge the latest sentiment.
Support for supply chain businesses
Corin Crane, chief executive of the Coventry and Warwickshire Chamber of Commerce, said: “Our initial survey had 84 responses from firms in the supply chain which covered 29,700 employees in the region. Nearly half told us that they faced serious financial repercussions and while it’s great news that JLR has begun operations again, the crisis isn’t over.”
Raj Kandola, acting deputy CEO of Greater Birmingham Chambers of Commerce, said: “We felt that, as the three Chambers who represent businesses across the region, we should go back out to the suppliers and find out what, if anything, has changed for them
in the past couple of weeks and the pressures they are under.”
Black Country Chamber of Commerce CEO Sarah Moorhouse said: “This will help us keep up the pressure to ensure that the right support is getting to those who need it most and, importantly, that it is at a level that will keep tier ones and the downstream supply chain going until operations get back to normal.”
The survey is available here: https://www.surveymonkey.com/r/F5SHXX5
