Shabana Mahmood told the House of Commons she could not sack Guildford but had no confidence in him
[Updated on 15.01.16, adding comment]
Home Secretary Shabana Mahmood said today she no longer has confidence in West Midlands Police Chief Constable Craig Guildford following a “damning” report into the banning of Maccabi Tel Aviv fans from a match against Aston Villa last year.
The Birmingham Safety Advisory Group, including police, deemed the fixture high-risk due to previous unrest.
A police report wrongly referenced a non-existent match with West Ham, Mahmood told the House of Commons following a report into the issue.
After initially denying the use of artificial intelligence, Guildford, in a letter to MPs, has now admitted the error was caused by false information gleaned from Microsoft Copilot, an AI tool.

Mahmood, MP for Birmingham Ladywood, said she did not have the power to sack Guildford but “she was sure” Simon Foster, West Midlands Police and Crime Commissioner, would “make the right decision.”
This is the first time in 20 years that a Home Secretary has made a public statement declaring they had lost confidence in a police chief, she added.
Chris Philp, Shadow Home Secretary, responding to Mahmood’s statement to the House of Commons, said law enforcement had “capitulated to the Islamist mob” choosing to believe “a pack of lies” about the Israeli fans.
Philp called repeatedly for Guildford to be sacked.
West Midlands Police have been contacted for comment.
View from LACE Partners: ‘Accountability sits with the human who uses AI’
Martin Colyer, Director of Digital & AI at HR consultancy LACE Partners, said: “This isn’t a failure of technology, it’s a failure of education and ineffective governance. No matter how advanced AI becomes, it does not understand context, consequence or trust in the way people do. Humans should still be the final arbitrator of common sense.
“Organisations are now experimenting faster than they are educating. The real risk here is reputational, and as we’re seeing, potentially career-ending. In regulated environments, you don’t get to say ‘the AI said so.’ Accountability still sits with the human who chooses to rely on it.
“If organisations don’t invest now in AI literacy, governance and decision-making skills, we’ll keep seeing these missteps, each one further eroding public trust. Clear guardrails are essential to define when AI can be used, how outputs are validated and who remains accountable. AI must align with ethics, regulation, usability and data quality and be sustainable over the long term.”
